When Quality and Price Matter!
I had procrastinated on doing the many things that needed to be done to maintain the quality of my home. I have a small ranch house built in the 50's. The time had come to tackle these issues. I knew I needed new windows, but also a lot more like a new roof and gutters. I searched online for companies and I came across Windows Pittsburgh that could do all three of these items. It can be a crapshoot when you chose a company from the internet, but after dealing with them, I have no regrets. Jim is the owner and you deal with him. He's honest, upfront and has integrity. Jim is very knowledgeable about his products and home construction. When you have an old home, there is a good chance you can run into some issues. When looking at my roof, Jim saw an unsafe condition of how my electric service was coming into my home. He was absolutely right about this. The service line was being supported from the roof with angle iron attached directly to the roof. Not only that, the line coming into the meter was badly frayed. Jim alerted me to this condition and even helped me find an electrician to do the work to reinstall a new service line that was not supported from the roof. This is the sort of thing I want when I'm dealing with a contractor, Just being upfront and honest and letting the homeowner know about these issues. No one likes to spend more money than they have to but this was a situation that had to be taken care of prior to installing the new roof. I ordered all new windows, a new kitchen door and new front and kitchen storm doors. The windows were your basic white vinyl windows which is all I wanted. Jim did not try to hard sell me to get any type of fancy treatment which I would not have wanted. After the new windows were installed. I was very impressed with the insulating effect they had on the outside noise. Much quieter inside my home now. The windows, roof, and gutters were installed in June and August of 2016. The crews were all polite and respectable and cleaned up after they were done. My home looks so much nicer now that I have had this work completed. Dealing with Jim was very easy and I definitely would recommend Windows Pittsburgh.John B. ★★★★★
Windows Pittsburgh is the best! I had consulted with several window companies and Windows Pittsburgh was a great choice! The installation was awesome and the company saved me lots of money! My townhouse has all new windows and the sliding glass door in the family room looks like a brand new room! Several neighbors complimented on what a great job they did!Lisa N. ★★★★★
We had a wonderful experience with Windows Pittsburgh! Not only are their prices the best, but Jim is very honest and great to work with. The installers did a great job and we are extremely pleased. When we're ready to do our large bay window, we'll definitely be calling back! Thanks so much!Andrea M ★★★★★
I don't think I could have been more impressed with Windows Pittsburgh. Jim was very courteous and friendly, patient and understanding ... basically an all around good guy. Prices were very good and the quality is top notch. The installation was a breeze! The guys were courteous of my toddler and my house. They cleaned up everything and hauled away all trash. I would recommend Windows Pittsburgh to absolutely everyone.Salina H. ★★★★★
So far so good. Still owed a screen for a window but should be here soon. Good windows, good storm doors, and excellent Provia entry doors. Jim Montgomery was honest and pleasant to deal with and their installers Gene and Dave were very skilled, pleasant, and very good workers. Windows Pittsburgh did an excellent job! I would hire them and their crew for any home repairs or remodeling.Charles T. ★★★★★
We had 6 window replacement companies give us quotes. It was by far the most annoying and frustrating home improvement project planning we have ever gone through! Windows Pittsburgh came in, cut to the chase, gave us an estimate and completed the project flawlessly. The windows look exceptional and the price was right! We also had a very slight issue after installation and Jim made sure to get the crew out to fix it within days. They are very responsive!Michele J. ★★★★★
We had 14 windows replaced in our home recently. While our home is only 13 years old many of the windows were failing and we had moisture between the panes. We decided to just invest the money and replace them with a high quality replacement. We couldn't be happier. The installation went well and only took about a day in a half. So far we are very happy with them and hope they help with our energy bills some. Jim Montgomery handled everything from start to finish and always answered any questions we might have had.Adam M ★★★★★
Great! Mr. Jim Montgomery's company Widows Pittsburgh had done work for us in 2013, which was exceptional so this was an easy choice for this project. The entire process was painless from the sales meeting until the end. The products we chose were the best in the industry to our knowledge. The price could not be beat and we got bids from 3 other companies, my wife and I always do this, using the SAME products. The installers on both projects were extremely professional. Also provided was a finisher, which totally made the entire job perfect. They left our house as clean as it was when they started.William P. ★★★★★
Just had 15 windows replaced by Windows Pittsburgh and I am more than happy. Prices were great but more importantly, everything was installed flawlessly. Every person that was part of their installation crew was friendly and respectful. I have had a lot of home improvement projects and I can say that this was the smoothest project of them all. Jim Montgomery was the man in charge and I am very appreciative of his attention to detail.Jon U. ★★★★★
Excellent remodeling company!
Jim Montgomery runs Windows Pittsburgh. Jim came measured the door, talked through the product options and let me decide which door that I wanted. No pressure. Jim even made a correction, to the order after the sale, to accommodate a change we made from white to a natural oak finish.
Jim called and set up the installation appointment when the door was ready. Installing team was perfect. Working in 50 to 60 year old houses calls for creativity. The installers carved out a level base for the door to fit, perfectly, installed the door, completed the interior molding and cleaned up when done. Jim was here assisting his crew through the entire installation. Aside from the brand new door, you couldn't tell any work had been done. Very nice job!
As a new customer of Century Custom Windows, we were very pleased that Jim Montgomery listened to us and understood what we were looking for in home improvements. He then gave us choices based on our discussions and kept the process very simple. He explained what he could do for us and then he did what he said. In today’s world, it is refreshing to deal with an individual and a company that delivers on their promises. The products, the prices, the schedule and the workmanship were exactly as planned and the results were as good or better than expected. We highly recommend Century Custom Windows and Jim Montgomery to anyone in need of home improvements.Steve and Lisa Yurchak
Century Custom Windows was the perfect solution for our home. We bought a 60 year old home that was in desperate need of new windows. Not only did Century give us a competitive price, but they provided both beautiful and quality replacement windows by Thermal Industries. They operated under a tight timeline and the installation was seamless. Century Custom Windows is reliable, trustworthy, and phenomenal to work with. We appreciated their constant communication and we always felt like valued customers. Our windows look stunning and we have experienced an incredible amount of energy savings! We would absolutely recommend Century Custom Windows to everyone in the Pittsburgh area.Jake & Anna
Dealing with Century Custom Windows has been a wonderful experience from start to finish. The pricing was great and straightforward with no surprise fees, the product was excellent, and the installers were experienced and did an outstanding job. Everyone involved was very easy to work with and answered all my questions promptly and accurately without any hassle. They did such a great job on my first set of windows, I had them back to finish the rest and help me plan for my new doors!Cory & Melissa
Just want to let you know how happy I am with the sliding doors you installed at my house. The installers were prompt, very neat, and left my house in perfect condition. The doors are a perfect match to my decor and look fabulous.Thank You,
WOW - what a difference new replacement windows can make to a house. My husband and I had salesmen from several different window companies come into our home to give us an estimate and I am sorry we wasted our time with all the others. Jim from Century Custom Windows was by far the most professional and courteous gentleman and a pleasure to talk to. He is also very knowledgeable about the products he sells. When we were deciding between two different windows, Jim even made a special trip back to our home so we could compare them again before placing an order. We finally chose to purchase the Polaris windows. The other companies were extremely pushy and wanted us to sign on the dotted line before leaving our home. Jim on the other hand never once pressured us and understood our situation completely. At the time, we were not quite sure if and when we would be ordering new windows. I would consider him a breath of fresh air when it comes to dealing with a salesperson.
I would also like to take this time to let all potential customers know that Dustin (the gentleman that installed our windows) was outstanding. It was amazing watching him at work. He was very cautious about preserving the existing woodwork around the old windows and the way he caulked around each new window was very neatly done. He too is amazing. He left our home as neat as it was before he started the job.
To all who read these testimonials - the bottom line is – As my family and friends tell me, I am trying to be a perfect person living in an imperfect world. Well, folks look no further than Century Custom Windows, trust me you will be pleased with his prices, well built windows and the workmanship. I know my husband and I are.Thank you,
I am very pleased with my Thermal Industries replacement windows. I’ve received several compliments on them. The installers were prompt, courteous and neat. I highly recommend Century Custom Windows and Thermal Industries brand windows.Eileen
I recently had Century Custom Windows intall five windows in my home. I love my new windows; they are attractive, easy to clean and certainly improve the appearance of my home. The installer (Dusti) was very diligent who worked with precision and stayed until the job was completed. I am a very satisfied customer and would recommend Century Custom Windows to all of my friends.Sal
We LOVE our new windows! Jim at Century Custom Windows was very knowledgeable and not your typical pushy salesman. He took time to truly educate us. Installation was quick, clean and installers were very polite and on the ball. Would definitely recommend Century Custom Windows as they were educated, timely, and affordable!Dan & Melanie
We could not be more pleased with our recent window purchase from Century Custom Windows! Both Jim, as well as the installers, were wonderful to deal with, prompt, courteous and efficient. The end product has added not only energy-savings for us, but the windows themselves are beautiful and make such a difference in the aesthetics of our home. We wholeheartedly recommend Century Custom Windows.Michael & Tracy Z.
Just a note to say how pleased we are with the windows you installed this past fall for us. We no longer have condensation on the insides of our windows. Our house is less drafty and we've saved on our heating bills this winter. You and your crew are very professional and did a great job. We had numerous neighbors comment on how great the house looks. We would not hesitate to recommend you to others in the market for windows.Thanks Again,
I said I'd get back with you as soon as it got colder and I cannot believe the difference these new e-windows make in the comfort level of the house. Many of these century homes (built in the 1880's) are difficult to weatherize and keep warm, and although the previous owner did a decent job of insulating attic spaces and walls where he could, he was remodeling in 1994 and the energy saving windows weren't available then, making the house quite difficult to keep warm in the winter. That has been completely changed by the new windows and doors and even on waking in the morning I can feel that heat is being kept in the house and not radiating out through older windows. And the one door I didn't replace is the one door that always feels cold when I walk next to it--the rest of the house, windows and doors included, now feel comfortable. I expect to see a significant drop in heating bills and appreciate the expert installation and how easy the entire process was. Even my contractor friends say your prices were exceptionally reasonable. Thank you again for your help in all this and making my home winter cozy.Sandra @ So'Journey Farm
I would highly recommend Century Custom Windows, for anyone in need of replacement windows. Jim was very knowledgeable, detailed, and straightforward in providing a very fair price quote. In addition, he assisted me in making the best choice of windows according to my needs.
The installation process was quick and nicely organized. Dustin and his assistant were both very experienced and professional. They neatly and easily removed my old metal casement windows, and they did a beautiful job installing the new vinyl windows.
My new vinyl windows are high quality and have made a huge improvement in the interior and exterior appearance of my home.
I am very happy with my choice of Century Custom Windows, I could not have asked for a more friendly and professional experience. Thanks!!Linda
The new windows were very reasonably priced and maintained the character and charm of our 1950's colonial. The Thermal Industries casements have made a noticeable difference in both the curb appeal and functionality of our home and are a huge improvement from the single pane steel casements we had previously. The new hoppers in the basement have been a great addition as well!
Installation was quick and painless. Dustin & crew arrived right on schedule and replaced every window in the house in about 8 hours time and left our home as they found it. Very timely and professional. They were able to maintain the character of the home by keeping both the plaster returns and marble sills. The windows have changed the appearance of every room in our house. We highly recommend Century Custom Windows; Jim, Dustin, and their team and we're looking forward to getting our new front door installed in due time!Arden
I was very pleased with the entire process. The website was honest and straight-forward. The sales visit was casual and relaxed, no gimmicks. The installation was clean and professional. In fact, my dog mucked up some fresh caulking along one window sill with her paws and Dustin took it upon himself the next day to remove and redo the blemished caulking. I didn't ask or expect him to do that, but I think it's a testament to the overall quality of work and attention to detail. It's nice to have a positive home improvement experience.Shawn
Dustin just left and I have to tell you, we are very pleased with our new windows and also most impressed with the professional installation job. Dustin's dad did a great job on the new bay in front. Our home is noticeably quieter now -- the difference between circa 1953 single panes and the well air sealed, double pane Polaris Ultraweld.
Thanks -- we look forward to having our doors installed by you soon.Jonathan & Lori
Jim and Dustin were professional and courteous. I would recommend them to anyone in need of replacement windows. Jim gave me a fantastic quote, saving me thousands of dollars and the windows are fantastic. There is already a noticeable difference in sound reduction. I am looking forward to lower heating bills in the winter as well.
The installation process was completely stress free. Dustin did a fantastic job and installing and then cleaning up. Dustin even took a minute to help me out with another home improvement project I was working on while he was there. I was very hesitant to trust a smaller company to do the job as opposed to some of the larger ones out there like Anderson, Home Depot etc. But in the end, not only did I save a lot of money but Jim and Dustin exceeded my expectations 150%.Shawn
My husband and I shopped around for approximately 1 month looking at various different companies to install our windows in our home. We learned a lot going through the process and as you can imagine there are many 'different' types of sales personnel in the industry. Jim Montgomery from Century Custom Windows was different. He was sincere and took his time with us and there wasn't a canned 'sales pitch'.
We called some of his customers that had windows installed by him and they were all very pleased!
My husband and I are now also joining the many customers who are very happy with the quality of the windows and the professionalism of both Mr. Jim Montgomery and Dustin Reinsmith the installer.
During our installation, a problem did arise. Jim took care of it right away with no questions asked. We are enjoying our new windows very much!Monika & Daniel H.
I found out about Century Custom Windows through their website. It was very informative and answered a lot of my questions. Jim's visit to the house to discuss my window options was a no hassle/no pressure visit.
Jim answered all my emails very quickly during the whole sales and ordering process. His installer, Dustin did a great job installing the windows just in time for the cold weather. Thanks again!Steve C.
We are extremely happy with our new Polaris Ultraweld windows. What a difference they make in the appearance of our house. Working with your company has been a pleasant experience. I appreciated the no-pressure sales approach, your patience in providing me pricing for several different options, and of course, the good price. Dustin did a great job of installing the windows and cleaning up afterwards. He was a pleasure to work with.Sally K.
We absolutely love our new Polaris windows, what a difference it has made and it has only been a few weeks. Jim your sales process is excellent, no pressure, no gimmicks, no surprises. Dustin and his helper Denny did a wonderful job and they were a joy to have in our home. I cannot thank you enough. When we are ready to do our doors, I will not hesitate to have Century Custom Windows do the work.Joe and Denise C.
Thank you very much for everything you provided:
1. The time you spent with us answering questions.
2. Bringing a slider, double hung, and casement windows for us to see it before we made a decision.
3. The great pricing.
4. The professionalism.
5. The great installer team.
We met with several other companies and for the product and the price you gave us, the Polaris UltraWeld could not be beat in our minds.
In addition, we had purchased a new vinyl patio door that we very pleased with.
I can't tell you how thrilled we are with our new Pella Impervia windows and marble window sills! We really appreciated the great price and personal attention. I really enjoyed the sales experience too. I got pricing from several major companies. Every single one of them started out at about $1,000 per window and then applied discount after discount. I guess that you don't know how to sell windows because you're first price was what I paid! No games, no pressure, no "only good this week" pricing!
Dustin and his crew did a very professional job and we enjoyed having them in our home. We were so comfortable that we went out to breakfast and just left the door unlocked for Dustin on the second day.Chuck
Excellent installation...our windows are in and they look great! Dustin did an extraordinary job...a pleasure to work with.Jim
We are very pleased with our windows from your company. The whole experience was a positive one for us, from the sale and information you provided us to make our decision to the installation and final product. We appreciated your honest approach and willingness to answer any questions we had, along with your patience in allowing us time to make our decision. The windows have already made a large difference in the reduction of noise from the outside. The windows look wonderful in our home from both the inside and outside. The installer was professional and did a wonderful job installing all ten windows in one day, we are extremely glad that we went with your company and the Polaris windows. We look forward to using you company again to replace our front bow window.Jason
We LOVE our new windows!!!! We have a brick house with 23 old steel window casements from 55 years ago and thought we could never afford excellent quality windows, but after much research on the internet and hearing from 3 Window experts and seeing the difference in quality and price, we clearly saw that the vinyl slider window from Century Custom Windows were by far the best price and quality window we wanted. Dustin replaced all our old steel windows within four days and they are absolutely beautiful!! Everyone who had seen them cannot believe the difference it has made in the look of our house and we are so excited because we can actually feel the solidness from the double glazed, low-E, argon filled glass and insulated vinyl frames! So THANK YOU Jim, for your honesty, fair pricing, and doing all you could to accommodate all our window needs!! God Bless you!!Michael and Suzanne
We couldn't be happier with our new windows from Century Custom Windows! Everything went very smooth. It was surprisingly easy to get an initial estimate without going through any long sales pitch in our home. There was no pressure. The installers were very friendly and easy to work with. We were also impressed by the follow up after the windows were installed to make sure that everything was exactly how we wanted it. We would highly recommend Century Custom Windows to any of our family and friends.Chris
Jim - Our windows were installed earlier today and my wife and I have already begun enjoying the improvements that our nine, new Polaris Ultraweld windows provide. We live in the city so outside noise is noticeably quieter, the furnace is finally catching a break, and the windows themselves look great; they are far more durable and efficient then the 45 year old windows which were removed. We are very pleased with all aspects of this transaction. My father works in collections and has access to various means that rate a business' practices, and when he informed me that Century Customs Windows was "a very reputable firm...good choice." that helped confirm my choice. Thanks again Jim, and a thank you to the installer Dustin, who was a professional from arrival to clean-up.Matt
I am very pleased with all aspects of the replacement window installation performed by Dustin and his assistant. From the initial contact I had with you until the final clean-up was performed, everyone associated with Century Custom Windows was professional and courteous. All of my questions were answered and I felt confident that I was receiving a quality product and installation. There were no hidden costs and everything was done to my satisfaction. I will recommend you to anyone I know in the market for new windows.Tony
This past summer I hired Century Custom Windows to replace 10 windows in my home. Some of the windows were original to the house, which is quite old. They were able to schedule the replacement day easily and showed up on time. All windows were replaced in one day, and Dustin did a nice job of making sure all debris etc. was removed and cleaned up nicely. I am very happy with both the look and efficiency of my new windows. Everyone at the company is very friendly.Kristine C.
Jim, We are so pleased with the outcome of our new windows. We did a lot of research and had a difficult time narrowing our choices. However, the deal breaker for us was your company's great reputation with the Better Business Bureau. On top of that, your professionalism, work ethics and products offered were all topnotch! Additionally, you have a wonderful installation team that did a meticulously efficient and professional installation. We love the look and feel of our windows and look forward to enjoying them through all seasons for years to come. In fact, we are ready to add more than the 5 windows initially installed.Thanks again,
Thank you so much for my new windows! I bought my house 14 years ago, and even back then, I thought I would never be able to afford replacement windows. When Century Custom Windows replaced the windows on two of my neighbors' homes, I was impressed, and wanted to know more. One thing led to another, and now I have brand new windows of my own. Not only was Century Custom Windows affordable, but their workmanship, friendly personalities and professionalism was above all my expectations..Diane L.
My wife and I would like to thank you for our new windows. You made the process seem easy. We are already noticing the savings from our new energy efficient windows. With the recent freezing weather and snow, it has been a pleasure to lock that weather outside where it belongs. The install crew was very efficient and respected our home keeping everything clean, and exactly how they found it. I could not ask for anything more from this whole process. Working with Century Custom Windows was an experience we will not forget, and will certainly look forward to using you all again for future projects.Mark and Melissa Z.
Our new windows have made such a difference in our home! Not only have they enhanced the appearance of the interior and exterior of our home, but our new Polaris windows have made our home more energy-efficient! There are no more drafts, frosted seals, and our furnace runs less than it ever has. The entire process from our first phone conversation to the final installation has been friendly, professional, and stress free. Jim thanks for the many phone calls and patience with my wife and I. We would recommend Century Custom Windows to anyone!Gene H.
Jim, Wanted to tell you how pleased we are with the 6 Polaris windows we recently purchased from you. They look great, will certainly help to reduce our heat bill & have reduced outside noise. I appreciate your professionalism on your visit. Your installer, Dustin, did a wonderful job. Thanks again.Tom
Jim - Thank you for checking back with us. The windows have been performing splendidly throughout the last two winters. We have noticed a significant decrease in our heating and cooling bills that I feel are directly related to the quality of the windows and their installation. The windows are extremely easy to operate and clean. I like the security latch on this model that allows us to open them enough to enjoy fresh air in the house while knowing they cannot be entered. We are very pleased to let you know what a great product you have! Thanks again.Mike and Deb
The windows are great! They look great from the street, and all are operating very well. The installation was very quick and each of the inside windowsills look brand new. I have to mention that I think for efficiency and general operation, I really like the sliders best! And the casements cost more - go figure. The slider above the kitchen sink is especially good. We'll continue to mention you to anyone we know in the market!Nancy M.
I want to say that I am very pleased with my new windows. The work was done skillfully and finished on time as promised. My house is comfortable and the furnace seems to work less hard. The new windows add to the appearance of my home. I don't know why I waited so long for such a dramatic improvement.H.D.
Century Custom Windows presented a professional appraisal and stood by their initial quoted price. I was given a full service installation without having to lift a finger. I would recommend Century Custom Windows to anyone looking to get a good deal at a great price!Chuck C.
Jim, we are very pleased with our new Andersen Patio Door and your installers did a fantastic job. They were very skilled, professional and neat. Thank you.Kathy
My wife and I are very pleased with our purchase of vinyl replacement windows from Century Custom Windows. Mr. Montgomery made the sales experience informative and relaxed. The installation team arrived on time and worked diligently through the day to install our new windows. They kept the work areas neat and cleaned up completely as they moved from window to window. They insured that each and every window was properly installed and sealed against the elements. They also hauled away the old windows and debris for us. Our family and friends have all told us what an improvement these windows are to our home. We can already tell a difference in how much warmer our new energy-efficient windows are making our house feel. We highly recommend Century Custom Windows. They have superb products at very reasonable prices and the owners and their staff are true to their word – they do it right the first time.Earl & Karen B.
I just wanted to thank you for the magnificent windows which you have installed in my home. You spent the time with me and showed me many alternatives which helped me contain the cost while at the same time achieving the energy efficiency and exterior and interior beauty my wife and I wanted. It was installed when you said it would be and by men who were cognizant of the cold weather outside, completing sections then moving to the next rooms. We would have been frozen otherwise and they worked smooth and efficiently. Everyone who has come to my house has remarked about how much of an improvement the windows have made and each has remarked about the reasonableness of the cost and the fit and finish of the installation. I would again like to on behalf of my wife and myself, thank you for your professionalism and can say my wife and I both look forward to many years in the house with the windows that make it so pleasant.David and Maryann B.
First of all I would like to take this opportunity to tell you how extremely pleased I am with the way the remodeling of my porch turned out- it’s absolutely awesome. The installers were excellent. They worked very diligently and they left the premises immaculate after they were finished. I highly recommend you and the installers to anyone.Dolores Y.